Operations Business Management Lead Analyst 2

Overview of Role/Principle Responsibilities

You will be working in an international team, reporting to the Global Head of Operations Business Management, to ensure global consistency. The role involves handling confidential data, requiring you to perform your responsibilities with the utmost discretion. 

This role has the following principal responsibilities:

• Help establish Business Process Standards and monitor this across Global Operations.
• Support APAC Operational Risk and Control, across all 8 APAC countries, by co-ordinating regular assessments (Risk and Control Assessments) and partnering with risk and audit teams on any outstanding action points.
• Produce, review and challenge monthly Management Information (MI) reports, including working closely with the SIMSL Operations teams and APAC countries to ensure reports are delivered in an accurate and timely manner.
• Interact with an array of departments across Schroders, building key links between the Risk and Compliance and Operations functions to ensure Operational discipline.
• Handle complex and urgent issues, working with stakeholders across the business as required.
• Assist the Head of Operations, APAC, with strategic projects and presentations, gathering data and offering support to all 8 APAC countries as needed, from the planning phase through to completion.
• Planning and oversight of Global Operations training themes to ensure alignment across APAC training plans.
• Provide oversight for group Business Continuity Management (BCM) to ensure APAC Operations BCM framework and testing documents adhere to MAS requirements.
• Maintenance and preparation of APAC Operations BCP document 

Key Responsibilities

• Has supervisory responsibility for a number of specific processes or people in the team, where applicable, on a day-to-day basis, ensuring the team meets its timelines and produces high quality outputs. Will escalate to their manager when required.
• Support the development of and facilitate the delivery of standardised management information (MI), key performance indicators and other metrics essential to the running of the Operations functions, in conjunction with other Operational hubs
• Ensuring Operating Model Principles and Standards are being followed within the Operational hub
• Support Operational hub in capacity planning, lean process improvement to promote efficiency and scalability
• Ongoing maintenance of the Risk and Controls Framework including co-ordinating risk assessment completion, monitoring risk events and issues
• Creation and maintenance of a globally consistent controls and procedures inventory
• Collation of existing operating models and co-ordination of ongoing reviews and updates, ensuring consistency across Operational hubs

Skills and Behaviours Required

• Prior operational experience gained within Financial Services or Operations
• An understanding of asset management operations functions
• Excellent communication skills and must possess good interpersonal skills and/or written skills
• Able to maintain a friendly and open attitude that encourages continued high levels of interaction by all Schroder employees with the Oversight team
• Ability to self-manage current and future workload, proactively communicating progress to management on an ongoing regular basis.
• Wider experience in Asset Management Operations and understanding of the end to end asset lifecycle
• Interest in PowerBI designing, developing and implementing dashboards.
• Strong business data analysis skills with advanced excel skills.
• Exercises good judgment in assessing and managing risks
• Develops and supports preventative processes to strengthen the control framework
• Good at analysing and solving problems with a strong handle on operational risk
• Effective in managing your own time with ability to prioritise tasks and delegate appropriately
• Open to feedback, receptive to change, challenges status quo and continually looks out for team and self-improvement opportunities on self and on the team
• Excellent communicator with strong interpersonal skills
• A strong team player able to develop and manage strong working relationships with global internal departments and external counterparties
• Able to adapt to changes quickly and be an advocator of an innovative culture within the team.

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.