Relationship Manager / Senior Relationship Manager

📁
Wealth Management
📅
SIN01360 Requisition #

Overview of role

  • Sourcing and onboarding of new clients
  • Understand needs, objectives and risk profile of clients
  • Advise clients on investment ideas / opportunities and other wealth management services and ensure investment suitability and timely execution
  • Regular review of investment portfolios and risk profiles with clients
  • Strict observance of risk and compliance / cross-border / AML issues and regulations
  • Ensure that we achieve excellence in our clients’ experience, building lasting relationships based on high standards of service and quality advice

Key duties

  • Build-up, maintain and expand a network of clients, introducing them to the Schroders company and Wealth Management platform
  • Provide exceptional advice, service and appropriate recommendations to clients with focus on understanding their needs, objectives and risk tolerance.
  • Develop personalized wealth management solutions and investment ideas
  • Enable the client to make informed financial decisions by providing clear, relevant and timely information
  • Ensure a fair dealing of the customer
  • Regular and timely submission of progress reports, incl. existing business and prospect pipeline.
  • Constant and timely filing of call reports, following meetings/conversations with clients.
  • Communicate and work hand-in-hand with investment and treasury department, giving input for generating new investment/product ideas
  • Attend regulatory and in-house training session and pass regulatory licencing requirement tests
  • Back-up and assist other team members, while on leave or out stationed
  • Source and assist in organizing small-scale marketing events (Investment forums, social gatherings, sports events)
  • Follow-up on referral business
  • Observe and follow regulatory and bank’s policies and procedures like advisory handbook, cross-border rules, AML guidelines, and other risk/compliance issues: diligent and prompt reporting of irregularities/red flags to line manager/compliance officer
  • Keep updated on latest developments on capital markets and the industry
  • Represent the Schroders brand and values in the market

Requirements

  • At least 15 years of direct client relationship management experience in wealth management / investment advisory sales
  • Recognized university degree and relevant CACS certification
  • Proven track record in client acquisition and retention success
  • Disciplined, with deep understanding of Compliance and Regulatory framework of the industry
  • Extensive investment product and market knowhow
  • Strong relationship management and sales skills
  • Driven, client-oriented with strong business acumen
  • Proficient, proactive whilst collaborative
  • CFA charter-holder a plus

(Job ID: SIN01360)

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