Senior Operations Specialist, Wealth Management

Job Description

The Senior Operations Specialist is a contributing member of the Operations team within Singapore Wealth Management, focusing on the day-to-day operational processes of a merchant bank.

Key Responsibilities

• Process Client Transactions: Handle client instructions for outgoing payments, transfers, and standing instructions.
• Manage Incoming Funds: Collaborate with the Client Management Team to manage incoming funds and internal account transfers.
• Coordinate Security Transfers: Work with the Service Centre to ensure timely processing of client security transfers, remittances, and income statements.
• Custom and Regular Reporting: Support the creation of customised performance and profit and loss reports, portfolio consolidation, audit confirmations, and assist in regular performance report consolidation.
• Update Settlement Instructions: Ensure custodian and standing settlement instructions (SSI) are up to date.
• UAT Testing: Participate in user acceptance testing
• Reconciliation: Perform daily and monthly cash and position reconciliation between our core system and third-party custodians.
• Client Onboarding: Work closely with the Client Management Team to manage client onboarding with third-party custodians and ensure ongoing documentation updates.
• Due Diligence: Conduct regular due diligence on third-party custodians and insurance brokers.
• Operational Fund support: Provide operational support for the implementation of funds
• Database Management: Manage and maintain the MIS database, ensuring transaction activity records are current.
• Process Improvements: Drive process improvements for productivity and quality enhancements; risk mitigation; design and execute strategic initiatives to enhance business efficiency and growth.
• Stakeholder Partnership: Collaborate with internal stakeholders to drive operational excellence.
• Administrative Tasks: Handle all other administrative matters as required. 

Candidate Attributes

• Educational Background: Bachelor’s degree or equivalent in Economics, Finance, Accounting, Business
• Experience: Minimum of 6 years of operations experience in Wealth Management
• Risk Management Expertise: Strong expertise in operations risk management, proficient in identifying key risks and managing actions to mitigate and resolve them.
• Analytical Skills: Self-driven and highly analytical, with a keen attention to detail
• Reconciliation and Payment Processing: Prior experience in reconciliation and payment processing is preferred
• Custody Expertise: Experience with custody operations, including asset servicing, and corporate actions is preferred.
• Investigative Skills: Strong and proven investigation skills, with ability to liaise effectively with internal and external parties
• Communication Skills: Excellent communication and interpersonal skills
• Technical Knowledge: Prior experience with Temenos T24 is preferred
• Multitasking: Able to handle multiple tasks efficiently
• Excel Proficiency: Strong proficiency in Excel, including experience with VBA and/or Macros
• Team Player: A strong team player with the ability to develop and maintain strong working relationships with global internal departments and external counterparties
• Adaptability and Innovation: Adaptable to change and an advocate for fostering an innovative culture within the team 

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.